Organizer Terms of Service

1. General Scope of Services

PassGhar.pk provides a ticketing infrastructure and payment collection service. By using this platform, you (the "Organizer") appoint PassGhar as your limited agent for the sole purpose of collecting payments from customers on your behalf.

PassGhar is not the organizer, producer, or venue owner of any event listed. All liability regarding the actual execution of the event, safety of the attendees, and quality of performance remains with the Organizer.

2. Fees, Commissions, and Payouts

For every ticket sold, PassGhar deducts a Service Fee. This fee is earned at the time of the transaction and is non-refundable, as it covers payment gateway charges and digital delivery costs.

• Payout Timing: Standard payouts are processed 3 to 5 business days after the successful completion of the event.
• Bank Accounts: Payouts are only made to verified Pakistani bank accounts matching the Organizer's registered identity.
• Wallet Balance: Revenue is held in your digital wallet. Withdrawals are subject to verification of ticket scan logs.

3. Government Permits & NOCs

Organizers are strictly responsible for obtaining all necessary legal permissions. This includes but is not limited to:

• NOC: No-Objection Certificate from the relevant Deputy Commissioner (DC) office.
• Excise: Entertainment tax clearance from the Provincial Excise & Taxation department.
• Security: Police clearance and private security arrangements for high-capacity venues.

PassGhar reserves the right to freeze ticket sales if proof of NOC is not provided upon request.

4. Cancellation & Refund Liability

In the event of a cancellation, postponement, or significant change to the event (venue change or artist lineup change), the Organizer is legally and financially liable to refund 100% of the ticket price to the buyers.

PassGhar will automatically initiate refunds from the Organizer's wallet. If the wallet balance is insufficient, the Organizer must settle the outstanding balance within 48 hours.

5. Gate Entry & Identity Verification

To prevent ticket duplication and fraud, Organizers must use the official PassGhar Manager App for all entry points. PassGhar is not liable for revenue loss if the Organizer fails to scan tickets digitally.

Organizers have the right to request a physical CNIC to match the name on the digital ticket for high-security events. Entry may be denied if the identity does not match.

6. Tax Compliance

PassGhar collects and remits Provincial Sales Tax (SRB/PRA) only on the service fee charged to the organizer. The Organizer remains responsible for reporting and paying taxes on the total ticket revenue as per FBR and Provincial laws.