1. General Scope of Services

PassGhar.pk provides a ticketing infrastructure and payment collection service. By using this platform, you (the "Organizer") appoint PassGhar as your limited agent for the sole purpose of collecting payments from customers on your behalf.

PassGhar is not the organizer, producer, or venue owner of any event listed. All liability regarding the actual execution of the event, safety of the attendees, and quality of performance remains with the Organizer.

2. Fees, Commissions, and Payouts

For every ticket sold, PassGhar deducts a Service Fee. This fee is earned at the time of the transaction and is non-refundable, as it covers payment gateway charges and digital delivery costs.

• Payout Timing: Standard payouts are processed 3 to 5 business days after the successful completion of the event.
• Bank Accounts: Payouts are only made to verified Pakistani bank accounts matching the Organizer's registered identity.
• Wallet Balance: Revenue is held in your digital wallet. Withdrawals are subject to verification of ticket scan logs.

3. Pre Event Advance Payments

An Organizer may apply for an early release of part of the cleared ticket revenue collected for an Event. A pre event advance is an early payout of the Organizer's own eligible Event proceeds. It is not a loan, investment, sponsorship, or guarantee of future ticket sales.

Maximum Advance: The maximum pre event advance is 40% of the Available Wallet Balance for the Event on the Calculation Date. The Available Wallet Balance means cleared and confirmed ticket revenue remaining after PassGhar fees, payment processing charges, taxes or withholding, refunds, refund reserves, chargebacks, disputes, prior adjustments, and any other amount properly due to PassGhar.

If PassGhar approves a fixed advance amount, that amount must not exceed 40% of the Available Wallet Balance on the Calculation Date. Pending, failed, disputed, refunded, or chargeback affected transactions are not included in the calculation.

Eligibility

Applying does not guarantee approval. To be considered, the Organizer must normally:

• Maintain a verified PassGhar organizer account in good standing.
• Have no unresolved refund, payout, fraud, chargeback, or repayment matter with PassGhar.
• Provide evidence of at least two successfully completed paid events during the previous 24 months, unless PassGhar approves a written exception.
• Have a satisfactory history of event delivery, customer handling, refunds, ticket scanning, and settlement.
• Apply at least 21 calendar days before the Event unless PassGhar accepts a later application.

Identity and Business Verification

The Organizer must complete all requested identity and business checks. Depending on the Organizer type and Event risk, PassGhar may require:

• A valid CNIC or other accepted identity document, together with a live selfie or another reasonable identity check.
• A verified mobile number, email address, and current residential or business address.
• A recent bank account maintenance certificate showing an account title that matches the Organizer's verified identity or registered business.
• NTN, taxpayer information, business registration documents, partnership documents, or company incorporation documents, where applicable.
• Identity details of owners, directors, controlling persons, and any person authorized to sign for the Organizer.
• An authority letter, board authorization, or other proof that the signer may act for the Organizer.

PassGhar will not normally release an advance to an unrelated third party bank account.

By applying, the Organizer consents to PassGhar collecting, checking, and retaining the submitted identity, business, bank, and Event documents for verification, risk review, contracting, payment, dispute handling, and legal compliance in accordance with the PassGhar Privacy Policy.

Event and Booking Verification

The Organizer must provide documents reasonably requested by PassGhar, which may include:

• A signed venue booking agreement or written venue confirmation.
• Proof of payment or deposit made to the venue.
• Artist, performer, supplier, production, or other major booking confirmations.
• Proof of deposit or payment for important Event bookings.
• The Event budget, sales plan, expected attendance, and refund or cancellation plan.
• Any required NOC, government permission, tax clearance, security approval, or licence.

The Organizer authorizes PassGhar to contact a venue, artist representative, supplier, ticketing partner, bank, or relevant authority to verify information provided with the application.

Review and Approval

PassGhar may consider the Organizer's identity, previous events, complaints, refunds, chargebacks, scan records, current sales, payment risk, confirmed bookings, Event budget, cancellation exposure, and the authenticity of submitted documents.

PassGhar may approve, reduce, delay, condition, or decline an application at its reasonable discretion. PassGhar may also cancel an approval before payment if Event details change, sales are refunded or disputed, the wallet balance falls, a required document expires, or information cannot be verified.

Agreement, Release, and Recovery

The Organizer must first review and electronically sign the specific Advance Payment Agreement. PassGhar will review the submitted documents and may request corrections. The advance becomes finally approved only after PassGhar adds its electronic signature.

An approved advance will normally be released around 14 calendar days before the Event, subject to document verification, sufficient cleared wallet balance, payment risk, bank processing, and the specific Advance Payment Agreement.

The advance will be deducted from the final Event settlement. If the Event is cancelled, postponed, materially changed, not delivered, or generates refunds, disputes, chargebacks, or a settlement shortfall, the Organizer remains responsible for all amounts due under the Advance Payment Agreement. PassGhar may deduct those amounts from the Event wallet, another wallet held by the same Organizer, future ticket sales, or another amount payable to the Organizer. Any remaining shortfall must be repaid within the period stated in the Advance Payment Agreement.

False Information

PassGhar may immediately reject or cancel an application, suspend payouts, terminate the Organizer account, and seek recovery if any identity document, bank certificate, venue confirmation, booking document, sales record, or other information is false, altered, misleading, incomplete, or cannot reasonably be verified.

4. Government Permits & NOCs

Organizers are strictly responsible for obtaining all necessary legal permissions. This includes but is not limited to:

• NOC: No-Objection Certificate from the relevant Deputy Commissioner (DC) office.
• Excise: Entertainment tax clearance from the Provincial Excise & Taxation department.
• Security: Police clearance and private security arrangements for high-capacity venues.

PassGhar reserves the right to freeze ticket sales if proof of NOC is not provided upon request.

5. Cancellation & Refund Liability

In the event of a cancellation, postponement, or significant change to the event (venue change or artist lineup change), the Organizer is legally and financially liable to refund 100% of the ticket price to the buyers.

PassGhar will automatically initiate refunds from the Organizer's wallet. If the wallet balance is insufficient, the Organizer must settle the outstanding balance within 48 hours.

6. Gate Entry & Identity Verification

To prevent ticket duplication and fraud, Organizers must use the official PassGhar Manager App for all entry points. PassGhar is not liable for revenue loss if the Organizer fails to scan tickets digitally.

Organizers have the right to request a physical CNIC to match the name on the digital ticket for high-security events. Entry may be denied if the identity does not match.

7. Tax Compliance

PassGhar collects and remits Provincial Sales Tax (SRB/PRA) only on the service fee charged to the organizer. The Organizer remains responsible for reporting and paying taxes on the total ticket revenue as per FBR and Provincial laws.